Need help? Text us-24/7 - No worries, the bark alarm never stops at night: 864-648-9699 - Rescue Inquiries welcome


Shipping, Returns & Our Promise to You
We want every giant to thrive and every human to feel taken care of. Here’s our straightforward policy:
Shipping
• Free U.S. shipping on all orders over $79
• Orders ship within 1–2 business days from our very fluffy warehouse in the Southeast
• You’ll get tracking the moment it leaves (usually USPS Priority or UPS Ground)
• Sorry, no international or PO Boxes yet — working on it!
❤️
30-Day “Pyr-Approved” Returns
Love it or send it back — no restocking fees, no hassle.
• Unused/unopened items: full refund
• Opened food, treats, or supplements: we’ll gladly refund or replace if your Pyr turns up their royal nose
• Beds, brushes, gear: gently used is fine — just let us know
Simply email hello@lillysgreatpyrenees.com within 30 days and we’ll send a free return label.
❤️
The Gentle Giant Guarantee
If anything arrives damaged or isn’t exactly as described, we’ll replace it free or refund you 100 % — your choice.
"Every order helps pull the next Great Pyrenees off death row"
❤️
Questions?
Text or email us anytime. We answer fast, even at 2 a.m. when the night bark alarm goes off.
Thank you for shopping with us. Every order helps pull the next Great Pyrenees off death row.
Kenneth, Lilly & the entire Royal Pack
Lilly’s Great Pyrenees + Great Pyrenees Rescue Southeast.
❄️🐾